1. Information We Collect
We collect information to provide a better travel experience and fulfil your bookings.
1.1 Personal Information
When you contact us, submit an inquiry, or make a booking, we may collect:
- Full Name
- Phone Number
- Email Address
- Travel details (destination, dates, preferences)
- WhatsApp communication details
- Payment confirmation details (no card or banking data stored)
1.2 Automatically Collected Information
When you browse our website, we may collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Cookies and analytics data
This helps us improve website performance and user experience.
2. How We Use Your Information
We use the collected information to:
- Respond to inquiries and provide travel assistance
- Confirm bookings and share trip itineraries
- Provide customer support between 10 AM – 8 PM
- Send updates related to your trip
- Improve our services, website, and user experience
- Maintain records for internal and legal requirements
We do not sell, rent, or trade your personal data to any third party.
3. Sharing of Information
We may share your information only in the following cases:
3.1 Service Providers
To arrange your travel, we may share your name or booking details with:
- Hotels
- Transportation providers
- Tour operators
- Cruise or activity partners
Only information necessary for providing the service is shared.
3.2 Legal Requirements
We may disclose information if required by:
- Law
- Court order
- Government authority
4. Cookies and Tracking
Our website uses cookies to enhance browsing. Cookies help with:
- Remembering your selections
- Improving website performance
- Analytics and site traffic monitoring
You may disable cookies in your browser if you prefer.
5. Data Security
We take reasonable security measures to protect your personal information, including:
- Secured website hosting
- Restricted data access
- Encrypted communication where applicable
However, no online transfer is 100% secure; users share information at their own risk.
6. Your Rights
You may request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your data (where legally permitted)
To request any of the above, contact us at:
📞 +91 9842167224
📩 (divinetourismixm@gmail.com)
7. Third-Party Links
Our website may contain links to external sites (e.g., travel destinations, social media).
We are not responsible for the privacy practices of those websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
9. Contact Us
For questions about this Privacy Policy or your personal data, please contact:
Divine Tours and Travels
Tamil Nadu, India
📞 +91 9842167224