Welcome to Divine Tours and Travels (“we”, “our”, “us”). By accessing or using our website divinetourspandi.com, contacting us via WhatsApp, submitting an inquiry, or booking a trip through us, you agree to comply with and be bound by these Terms of Use.
If you do not agree, please do not use our website or services.

1. Use of Our Website

• You must be at least 18 years old to use our services or make a booking.

• You agree to use the website only for lawful purposes.

• You must not misuse the website by introducing harmful code, attempting to access restricted areas, or interfering with website functionality.

2. Travel Bookings & Payments

2.1 Booking Process

A booking is confirmed only when:

• You submit an inquiry form or contact us via call/WhatsApp.

• Our team confirms availability.

• Payment is made as per the instructions shared by us.

2.2 Payment Terms

• Payments must be made through secure methods only (UPI/Bank Transfer/Approved Modes).

• We do not store your banking or card details.

• All bookings are subject to availability and confirmation.

2.3 Pricing

• All prices are subject to change based on availability, season, or third-party updates.

• The final price will be confirmed before booking.

3. Cancellation & Refund Policy

• Cancellation policies vary depending on hotels, transport providers, or tour operators.

• Refund eligibility will be communicated during booking.

• Any refund, if applicable, will be processed as per the terms agreed at the time of booking.

• Some bookings may be non-refundable.

(If you need a full, separate Refund Policy, I can create that too.)

4. Customer Responsibilities

By using our services, you agree to:

• Provide accurate information for bookings.

• Follow all travel guidelines, rules, and safety instructions.

• Carry valid ID proof at all times during travel.

• Ensure timely payments to secure your booking.

We are not responsible for problems arising from incorrect information provided by the customer.

5. Service Limitations

Divine Tours and Travels acts as a travel organizer.
We work with third-party hotels, transport services, guides, and activity providers.

We are not responsible for:

• Delays caused by weather, road conditions, strikes, or natural events.

• Service interruptions caused by third-party operators.

• Loss, theft, or damage to personal belongings during travel.

However, we always support customers in resolving issues quickly.

6. Third-Party Links & Services

Our website may include links to external websites or services.
We are not responsible for the content, policies, or actions of third-party websites or providers.

7. Intellectual Property

All content on this website—including text, images, graphics, trip descriptions, and branding—is the property of Divine Tours and Travels.

You may not:

• Copy

• Reproduce

• Modify

• Sell

• Redistribute

any content without our written permission.

8. Communication Policy

By contacting us via WhatsApp, phone, or website forms:

• You agree to receive messages related to your inquiry or booking.

• We will contact you between 10 AM – 8 PM unless urgent.

We do not send promotional messages without consent.

9. Limitation of Liability

We are not liable for:

• Travel disruptions beyond our control

• Injury, accident, or loss during travel

• Third-party negligence

• Errors caused by incorrect information shared by customers

Our maximum liability, if any, will not exceed the service fee paid to us.

10. Changes to These Terms

We may update these Terms of Use from time to time.
Continued use of our website or services means you accept the updated terms.

11. Contact Us

For questions about these Terms of Use, contact:

Divine Tours and Travels
📞 +91 9842167224
🌐 divinetourspandi.com